T E N A N T S - E M E R G E N C Y  M A N U A L

In The Event of a Bomb Threat

Report the incident to building management personnel without delay, which will coordinate the appropriate response with 911 Emergency Services.

• DO NOT Inform any person other then building management of the threat.
• DO NOT touch or attempt to open the suspicious package or objects.
• DO NOT attempt to disarm the bomb.
• DO NOT attempt to move the bomb.
  

Upon Receiving A Bomb Threat

• DO NOT hang up the phone (the telephone company may be able to trace the call even if the other party hangs up).
• Record all pertinent information.

Questions to ask: (Write the responses word for word.)

• What time will the bomb explode?
• Where is it?
• What kind of bomb is it?
• What will cause it to explode?
• What does it look like?
• Where are you calling from?
• Why did you place the bomb?
• What is your name?
• Who do you represent?
• What do you want me to do now?

Identifying Characteristics to Remember

• Gender
• Estimated age
• Accent (English, Spanish, Middle Eastern, etc.)
• Voice (loud, soft, etc.)
• Diction (good, nasal, lisp, etc.)
• Manner (calm, emotional, vulgar, etc.)
• Background noises
• If voice was familiar
• If caller is familiar with area